I went into Honest-1 Auto extremely anxious about my car for multiple reasons. Lee really listened to me and rode with me in my car so we could hear the noises together. I have NEVER had an auto care place do that. After I left my car with them I received text updates throughout the day on the status of my car, what needed to be done and why. I have NEVER had details sent to me to read/print out, etc. on "why" something was recommended. It was extremely helpful, educational and impressive. Lee is top notch and Honest-1 Auto Care has a new customer.